Phone calls to begin for Queen Creek citizen survey

Queen Creek residents can help influence the future of the community by answering their telephones over the next few weeks.

Calls will be made to residents for the Queen Creek citizen survey beginning Monday, March 28, and continuing through early April. The town has contracted with the firm WestGroup Research in Phoenix to conduct the surveys.

“It is important that our residents have a formal method to share their opinions with the town,” said Queen Creek Mayor Gail Barney in a press release. “As a town council, we use the feedback from these surveys, which are conducted every other year, to help make informed decisions based on resident input. We hope that residents take the time to participate if they receive a call.”

The survey, which will take approximately 15 minutes, includes questions about town services, programs, customer service and communication. The survey will also include demographic questions. All responses will remain confidential; information will not be used for any other purpose or shared with other agencies.

Survey participants will be selected randomly. Land lines will be contacted as well as cell phones. Interviews can be conducted in Spanish if needed. Calls will be made during the daytime, in the evening and on the weekend in an effort to reach residents at convenient times.

To ensure an accurate sample is obtained that statistically represents the population of Queen Creek, 400 surveys will be completed. The survey information will be analyzed and WestGroup Research is tentatively scheduled to present a final report of the results at the May 4 Town Council meeting.

To view past survey results, visit

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